Which tool is commonly used for case management documentation?

Electronic health records (EHR) are a fundamental tool in case management documentation due to their ability to securely store, manage, and retrieve health information in a digital format. EHRs provide a comprehensive platform that allows healthcare providers to document patient encounters, track treatment plans, and communicate effectively across different care settings. This enhances coordination among various members of the healthcare team and ensures that all relevant patient information is available and up-to-date.

Additionally, EHRs facilitate easier compliance with legal and regulatory requirements, as they often come with built-in features for ensuring data security and patient privacy. They also support data analysis, enabling case managers to evaluate outcomes and improve care processes more effectively than traditional methods. While phone calls, paper charts, and patient interviews may contribute to the case management process, they do not offer the same level of integration, accessibility, and documentation capabilities that electronic health records do.