What strategy can enhance patient engagement in case management?

Encouraging active participation in their own care is pivotal in enhancing patient engagement in case management. When patients are actively involved in their treatment planning and decision-making processes, they are more likely to feel a sense of ownership over their health outcomes. This engagement fosters better communication between patients and healthcare providers, as patients who participate are more likely to express their preferences, concerns, and feedback.

Active participation can take various forms, such as involving patients in goal setting, allowing them to discuss their values and preferences, and making them feel heard and validated. When patients are engaged, they tend to adhere more closely to recommended treatment plans, leading to improved health outcomes and higher satisfaction levels with their care.

In contrast, minimizing patient input in care planning, providing only scripted information, and reducing the frequency of follow-up communications can lead to disengagement. Such approaches can foster a passive patient experience, where individuals might feel disconnected from their care processes or unable to voice their needs and concerns, ultimately undermining the objectives of effective case management.