What is the primary purpose of case management as stated in the provided context?

The primary purpose of case management, particularly in the context of healthcare, is to facilitate the coordination and comprehensive management of care primarily for individuals facing complex and catastrophic illnesses. This approach is essential because these patients often require specialized services and multiple healthcare interventions to navigate their treatments effectively.

Case management focuses on assessing the unique needs of these patients, developing personalized care plans, and ensuring that they receive appropriate resources and support throughout their healthcare journey. It aims to improve patient outcomes, enhance quality of life, and provide continuous support, which is critical for those with multiple comorbidities or significant health challenges.

This emphasizes the importance of tailored care in managing complexities associated with catastrophic health conditions, rather than simply serving as a cost containment tool for more stable patients or focusing solely on adherence to rehabilitation protocols or standardizing medical procedures. Such broader perspectives do not fully capture the nuanced role of case management in addressing the multifaceted issues faced by patients in critical situations.