What does "integrated care" aim to achieve in case management?

Integrated care in case management aims to combine physical and mental health services to provide a comprehensive approach to patient care. This model recognizes that patients often have interconnected health needs that cannot be effectively managed in isolation. By bringing together different types of care, integrated care seeks to enhance the quality of services, improve health outcomes, and streamline the patient experience.

This approach encourages collaboration among healthcare providers, ensuring that patients receive coordinated care that addresses all their health concerns, whether they are physical, mental, or related to social circumstances. The emphasis is on treating the whole person rather than just specific symptoms or conditions, which leads to more effective interventions and better overall health management for individuals.

The other options do not align with the principles of integrated care. Focusing solely on mental health services neglects the physical health aspects, providing isolated care fails to recognize the need for comprehensive treatment, and delivering services without patient involvement disregards the importance of patient-centered care, which is essential in effective case management.